Privacy Policy

At CodeVel Technologies (“CodeVel”, “we”, “us” or “our”), your privacy matters to us. As a software company based in Warangal and Hanamkonda, Telangana, we build websites, web applications, mobile apps and custom software for businesses across India and beyond. This Privacy Policy explains what information we collect when you visit our website or get in touch with us, how we use it, and the choices you have. By using our website at codevel.com or contacting us, you agree to the practices described below.

1. Information We Collect

We only collect the information we genuinely need to respond to your enquiry and improve our services. This typically falls into two categories:

• Information you give us. When you submit our contact form, request a quote, or message us on WhatsApp or email, you may share your name, email address, phone number, company name and the details of your project or message.
• Information collected automatically. Like most websites, we collect basic usage and analytics data such as your IP address, browser type, device information, pages viewed, referring website and the time spent on our site. This is gathered through cookies and similar technologies (see Section 4).

We do not knowingly collect sensitive personal data (such as financial account details, health information or government identifiers) through this website, and we ask that you do not submit such information via our contact forms.

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your enquiries and provide the quotes, consultations or services you request.
• To communicate with you about your project, including updates, support and follow-ups.
• To operate, maintain and improve our website and the services we offer.
• To analyse website traffic and understand how visitors use our site so we can improve it.
• To send you relevant information about our services, where you have asked us to or where permitted by law.
• To detect, prevent and address technical issues, fraud or misuse, and to comply with our legal obligations.

3. Legal Basis for Processing

We process your personal information where it is necessary to respond to your request and take steps at your request before entering into a contract, where you have given consent, where we have a legitimate interest in running and growing our business, or where we are required to do so to comply with applicable law.

4. Cookies & Analytics

Cookies are small text files stored on your device that help websites function and remember your preferences. We use essential cookies that are necessary for the site to work, and analytics cookies that help us understand how our website is used. Our analytics providers may set cookies to measure traffic and aggregate usage trends on an anonymised basis.

You can control or delete cookies through your browser settings and you can usually set your browser to refuse cookies. Please note that disabling certain cookies may affect how parts of our website function.

5. How We Share Your Information

We do not sell, rent or trade your personal information. We may share limited information with trusted third parties only where necessary to operate our website and serve you, including:

• Form & email providers that process and deliver the messages you submit through our contact form.
• Analytics providers that help us measure and improve website performance.
• Hosting and infrastructure providers that keep our website online and secure.
• Legal and regulatory authorities where we are required to disclose information by law, court order or to protect our rights.

These third parties are only permitted to use your information to perform services on our behalf and are obliged to keep it secure and confidential.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. These include encrypted connections (HTTPS), access controls and secure, reputable service providers. However, no method of transmission over the internet or electronic storage is completely secure, so while we strive to protect your data we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including responding to your enquiry, providing our services and meeting our legal, accounting or reporting obligations. When your information is no longer required, we securely delete or anonymise it.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, where appropriate.
• Object to or restrict certain processing of your information.
• Withdraw consent at any time where our processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in line with applicable law.

9. Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites that we do not operate. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies. We are not responsible for the content or privacy practices of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please get in touch with our team in Warangal: